Arrow Group are delighted to announce that we have been awarded ISO 9001 (Quality Standards) and 14001 (Environmental Standards) certifications, proving that we run our company using approved international standards for products, services and processes. Working with the widely-respected British Standards Institution (BSI), we have proudly secured and committed to maintaining these accreditations. A huge shout out to our team who made this possible!
What does it mean and why does it matter?
The International Organization for Standardization, otherwise known as ISO (don’t ask us why it’s not IOS, we don’t know!), is an independent, non-governmental international organization with a membership of 163 national standards bodies. It is the world’s largest developer of voluntary international standards for products, services and good practices. Certification of compliance with ISO standards adds great credibility, by demonstrating that a product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement. In others where it is not mandatory, ISO compliance is still often a prerequisite for bidding for a contract or becoming an approved supplier.
More importantly than anything else, it shows that we care. We care about quality and we care about the environment, in the same way that we care about each customer and aim to give them a flawless experience from beginning to end.